Organizational Development

Our team can assist clients with all organizational and people issues relative to management, work design, processes, systems and change management. This may include: organizational audits, recommendations on the optimal ownership and management structure, work re-design, and ensuring that the right people are in the right jobs.

Organizations and everything in them are constantly changing and transitioning to something other than what they are. Organization development is a systematic process of managing changes in the current business toward specified future outcomes. We help business owners plan and implement such changes.

By examining the thinking assumptions, strategies and goals of the business in relation to several critical factors such as organizational structure, business processes, resource capacity, market performance, product life cycle, customer needs, leadership style, decision-making models, and corporate culture, an entirely new alignment of the organizational components is created to support strategic direction. How do we help owners achieve transitional changes in their business?

Our Approach

We approach organization development by combining solid business experience with a unique combination of behavioral and organizational skills-to address both the science and the art of business leadership and organizational change. Each engagement includes three phases:

Diagnostic assessment.
Management awareness and definition of alternative solutions.
Implementation of measurable action plans, training and education, change coaching and consulting during the transformation.

Our experience shows that the typical process of business transformation can require as little as three to six, or as long as 18-24 months to design and implement a new structure, define a new business direction, or create a new climate or culture. Our approach is tailored to each unique set of needs and focused on helping owners to build business value and effectiveness during transition, whether it be start-up, fast growth, merger or acquisition, ownership and management succession or under-performing situations.

Symptoms to Look For

Market and/or product decline
Diminishing revenues, market share, and profit margins
Sales and marketing methods losing effectiveness
Management information is not accurate, reliable, and/or timely
The management group is lacking in the core competencies to lead the business
Best practices are not incorporated into daily operatives
Business process improvements are needed
Infrastructure isn't supporting explosive growth
Business diversification into unrelated businesses
Results, performance, goals, and rewards are not linked
The really good people are leaving and we can't seem to attract new ones
There is no clear succession plan for change of ownership and/or management
We know we need to change how we operate but don't know where to begin
Visible chaos, confusion, and concern in the business relative to the strategic direction and growth opportunities

Services and Benefits Provided

Organizational audits
Corporate culture assessments
Business and strategic plans
People audits - do we have the right people in the right positions
Organizational alignment and work design
Business process improvements
Change management to support:
- Vision, values, practices clarification
- Ownership transition
- Management succession
- Linking reward systems to strategic initiatives
Employee opinion surveying process
Preparing for buy / sell situations
Turnaround coaching